Privacy Policy

We collect information you provide directly to us, such as when you contact us through our website, make a reservation, sign up for our newsletter, or interact with our social media channels. This may include your name, email address, phone number, and any message or feedback you send us.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data is used solely for improving website performance and user experience.

We use the information we collect to:

• Respond to your inquiries and provide customer support • Send you updates, promotions, and news about our cafés (only if you have opted in) • Improve and personalise your experience on our website • Analyse website usage to enhance performance and content • Comply with legal obligations and protect our rights

We do not sell, trade, or rent your personal information to third parties.

Our website uses cookies — small text files stored on your device — to remember your preferences (such as your chosen colour theme) and to gather anonymous analytics data. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the website.

We do not use cookies for advertising or cross-site tracking purposes.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions and newsletter subscriptions are kept until you request deletion or unsubscribe.

Our website may contain links to third-party websites or services (such as social media platforms). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies. We may use trusted third-party analytics providers (e.g. Vercel Analytics) that process anonymised usage data on our behalf under strict data processing agreements.

Depending on your location, you may have the right to:

• Access the personal data we hold about you • Request correction of inaccurate information • Request deletion of your personal data • Object to or restrict how we process your data • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at the address below. We will respond within 30 days.

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Email: hello@demiamcafe.org Address: deMIAM CAFE, 123 Coffee Lane, Your City

We are committed to resolving any privacy concerns promptly and transparently.